SHIPPING
Our gallery works closely with our artists to ensure that each artwork is carefully delivered directly to you. We coordinate with trusted, high-end shipping providers, allowing our clients to experience a seamless and personalized delivery process. Delivery methods and times may vary depending on your location and the specific shipping service selected. Please note that estimated delivery times are provided as a guideline and cannot be guaranteed.
Standard & Express Shipping
Orders will be dispatched within 7 business days of order confirmation. Standard & Express shipping options are available, with an estimated delivery timeframe of 3-7 business days after dispatch.
Shipping is provided via trusted carriers such as FedEx, UPS, Purolator, or DHL, ensuring safe delivery directly to your door. A signature will be required upon delivery.
International shipping for orders has an estimated delivery of 7-15 business days from the date the order is placed.
Shipping is handled via trusted carriers such as FedEx, UPS, or DHL, with the artwork sent directly from the artist’s location to your door. A signature will be required upon delivery.
International shipments that are outside of the Artist's country may be subject to customs duties, taxes, or other fees imposed by the destination country, which are the sole responsibility of the buyer. Unless otherwise specified, these charges will be included with the shipping costs provided at the time of purchase. It is the buyer’s responsibility to ensure that the artwork can be legally imported into their country, as certain materials may be subject to import restrictions.
Shipping may vary based on the items purchased, as they could be shipped separately by different artists from locations around the world. As a result, items may not arrive together.
You will receive a shipping notification via email upon shipment of all or part of your order. Additional shipping updates may be provided by email. Please contact our team at info@monegallery.com with any questions regarding the status of your shipment.
RETURNS & REFUNDS
All artworks are final sale and ineligible for return, as each piece is a rare, one-of-a-kind creation by the artist. Due to the exclusive, limited nature of these original works, we are unable to accept returns. This policy is carefully outlined in the "Details" section on the product page.
In the unlikely event that your artwork arrives damaged or there are any issues with your order, please reach out to us at info@monegallery.com for assistance.