EFFECTIVE DATE DECEMBER 2024

This Privacy Policy applies to personal information held by Moné about clients, prospective clients, suppliers, prospective suppliers, artists, contacts, and any other individuals whose information we collect. "Personal information" refers to any details about you that we gather, use, share, and store. Throughout this policy, "we," "us," and "our" refer to Moné, while "you" refers to the individual whose personal information is being addressed.

1. WHAT WE COLLECT

We may gather the following information to better serve you:

Your name and contact details, such as your address, email address, and phone number.
Payment and financial information, including your bank name, account number, and sort code.
Information related to your interest in and participation in events hosted by Moné, as well as any details you provide in relation to these events.

Any data you share directly with us, whether in-person at events, via forms on our website (such as subscribing to our mailing list), or through other means of communication like email or phone.
Details about any art purchases or services you engage with.

Usage data, which refers to how you interact with our website, products, and services. This includes information collected through cookies, web logs, and similar technologies that track your activity on our site.

When you visit our website, we collect certain information from your browser, which may include personal data. This can include details such as your IP address, device identifiers, browser type, operating system, and location. We also track your interaction with our site, such as click behavior, preferences, and referring URLs, to improve your browsing experience.

2. HOW WE COLLECT INFORMATION

We collect information in the following ways:
When you make a purchase or visit our online gallery.
Through your use of forms available on our website.
By communicating with you through phone, email, or other methods.

3. HOW WE USE THE INFORMATION WE COLLECT

We use the information we gather for the following purposes:

To provide you with details about our artwork and services.
To keep you informed about new artworks, artists, and events we think may interest you.
To fulfill our obligations under any agreements or transactions between you and us.
To communicate with you.
To administer and manage our website, including troubleshooting, data analysis, testing, research, and conducting statistical and survey purposes.
To ensure the security and safety of our site.
To comply with legal and regulatory obligations.
To verify your identity and protect against fraud.
To deliver relevant content and advertisements to you and measure the effectiveness of our ads.
To use data analytics to enhance our website, products, services, marketing, and overall customer experience.

4. LEGAL BASIS FOR PROCESSING

We process your personal information based on the following legal grounds:

To fulfill our contractual obligations with you and to take necessary steps at your request prior to entering into a contract.
For purposes aligned with our legitimate interests.
To comply with legal obligations to which we are subject.

Regarding the processing of any special categories of personal data, we will generally seek your explicit consent at the time of collection, unless there is another legal basis for processing such information.

5. LEGITIMATE INTERESTS

When we process your personal information based on legitimate interests, those interests include:

(i) Collecting personal data to ensure a seamless and efficient experience for you as a client;
(ii) Keeping you informed about updates related to our gallery’s activities and offerings;
(iii) Providing the services you have requested; and
(iv) Conducting our own marketing and research efforts.

6. SHARING YOUR INFORMATION

Except as explicitly outlined in this policy, we do not sell, distribute, or lease your personal information to third parties unless we have your consent or are legally required to do so.

The personal information you provide may be shared with third-party companies, agents, contractors, service providers, or affiliates as necessary to deliver our artwork and services, address your inquiries, or fulfill any purposes described in this policy.

Additionally, we may share your personal information with:
Law enforcement agencies, governmental bodies, or other third parties if required by law.
Other business entities in the event of a merger, acquisition, or reorganization involving our gallery.

We may also share your personal information with trusted third-party service providers who assist us in areas such as analytics, search engine optimization, database management, advertising, and marketing. We take great care in selecting these service providers and ensure that any shared data is limited to what is necessary for them to perform the required service. We also have agreements in place with these third parties to ensure they adhere to the same high standards of data protection that we uphold.

7. YOUR RIGHTS

You have the following rights regarding your personal data:

To request access to or a copy of any personal data we hold about you.
To request the correction of any inaccurate personal data.
To request the deletion of your personal data if you believe we no longer have the right to retain it.
To withdraw your consent to our processing of your personal data, where such processing is based on your prior consent.
To request that we cease or initiate sending you marketing communications, as outlined in the marketing section below.
To restrict the processing of your personal data in certain circumstances.
To request data portability, allowing you to transfer some of your personal data to another service provider, in specific situations.
To object to the processing of your personal data under certain conditions.
To not be subject to decisions based solely on automated processing, and to request safeguards if you are being profiled based on your personal data.

Any request for access to or a copy of your personal data must be made in writing. We will respond to your request within a reasonable time frame, and in any event, no later than one month, in compliance with applicable data protection legislation. We are committed to fulfilling our legal obligations regarding your rights as a data subject.

We strive to maintain the accuracy of the information we hold about you. If your personal details change, please notify us at info@monegallery.com to ensure we keep your information up to date.

8. MARKETING

If you are one of our clients or have otherwise agreed to receive marketing communications, we may use your personal information to send you updates about Moné events and our artworks. You can opt out of receiving such communications at any time. Each electronic communication we send will include instructions on how to unsubscribe.

Alternatively, you may opt out by emailing us directly at info@monegallery.com. We will process any opt-out requests promptly and without delay.

9. HOW WE USE COOKIES

A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once granted, the file is added. Cookies do not provide us with access to your computer or any personal information, except the data you choose to share with us.

You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser settings to decline them if preferred. Please note that declining cookies may limit your ability to fully experience the features of our website.

We use cookies and pixel tags to track usage of our site and collect aggregate data about site traffic and user interactions. This helps us identify trends and gather statistics to improve our website. Our site uses four general categories of cookies:

Strictly Necessary (Always On): Essential for the functioning of the website and cannot be disabled.
Preferences and Functionality: Enhance your website experience by storing preferences and settings you select.
Statistics: Collect anonymous usage data to help us improve your experience on the site.
Marketing: Enable us to identify visitors for targeted marketing and personalized content.

10. HOW LONG WE RETAIN YOUR INFORMATION

We will retain the information we collect from you only for as long as necessary to fulfill the purposes outlined above, or as required to comply with any legal obligations to which we are subject. This includes regularly reviewing our records to ensure that the information is accurate, up-to-date, and still necessary.

If we are authorized to send you direct marketing communications, we may retain the necessary contact information for this purpose until you choose to unsubscribe. Should you opt out of marketing communications, we will retain your information solely to ensure that we honor your preference to not be contacted for marketing purposes.

11. LINKS TO EXTERNAL WEBSITES

Our website may include links to external websites, such as through social media buttons. While we strive to link only to sites that share our commitment to privacy and high standards, we are not responsible for the content, security, or privacy practices of these external sites. A link does not imply endorsement of any linked website. When you navigate to an external website, you are subject to the terms and conditions, including the privacy policies and practices, of that site. We encourage you to review these policies before submitting any personal information.

Certain features of our site may allow for social networking. Please be mindful when using these features and ensure that you do not share any personal data that you do not wish to be accessed, collected, or used by other users, such as your profile details or email address.

12. SECURITY

We are committed to protecting the security of your personal information. To prevent unauthorized access, disclosure, or misuse, we have implemented appropriate physical, electronic, and managerial safeguards to ensure the protection of the data we collect online.

13. COMPLAINTS

Questions, comments, and requests regarding this policy are welcome and should be directed to info@monegallery.com

14. CHANGES TO THIS POLICY

Any future changes to this policy will be posted on this page, and where applicable, notified to you via email. Please check this page regularly for updates or changes to the policy.